- 698 Lurleen B Wallace N Blvd, Tuscaloosa, AL 35401, USA
Effective Date: October 24, 2026
Welcome to Downtown Car Shipping. These Terms & Conditions govern your use of downtowncarshipping.com and your interactions with our auto transport services. By accessing our website or submitting a service inquiry, you agree to these terms to the extent applicable to your interaction with us.
Please read these terms carefully before using our website or requesting vehicle transportation.
Downtown Car Shipping provides information and assistance related to vehicle transportation, including open car transport, enclosed car transport, door-to-door auto transport, terminal-to-terminal auto transport, long-distance car shipping, cross-country car shipping, and expedited auto transport.
The availability, scheduling, pricing, and details of transportation services depend on the route, vehicle, carrier availability, pickup and delivery conditions, and other relevant factors.
Specific service arrangements may be subject to a separate written quote, order confirmation, shipping agreement, or other service-specific terms.
Quotes are based on the information available at the time they are prepared. Final pricing may depend on factors such as:
Vehicle make, model, size, and condition.
Pickup and delivery locations.
Distance and route accessibility.
Selected transport method.
Requested pickup timeframe and carrier availability.
Seasonal demand, fuel costs, and other market conditions.
If important details change or the original information is incomplete or inaccurate, the quote may need to be revised. Any applicable price changes should be communicated before the customer agrees to the revised arrangement.
A quote or estimate does not guarantee a specific pickup date, delivery date, or carrier assignment unless expressly confirmed in writing.
Submitting a quote request or contacting us does not automatically constitute a confirmed booking.
A booking is subject to the applicable service agreement, confirmation, and any required customer acceptance. Customers are responsible for reviewing the details of their transportation arrangements, including the vehicle, locations, pricing, timing, and applicable terms.
Please notify us promptly if any booking information changes.
Pickup and delivery dates or timeframes are estimates unless expressly guaranteed in a written agreement.
Transportation schedules may be affected by traffic, weather, road closures, mechanical issues, carrier availability, route conditions, regulatory requirements, and other circumstances beyond reasonable control.
Expedited or priority transport may offer faster pickup options when available, but it does not automatically guarantee same-day pickup or a particular delivery time.
We will make reasonable efforts to communicate relevant scheduling updates when information is available.
Customers requesting vehicle transportation are responsible for:
Providing accurate contact, vehicle, pickup, and delivery information.
Disclosing material details about the vehicle’s condition, operability, dimensions, and modifications.
Ensuring the vehicle is accessible and available at the agreed pickup location.
Removing personal belongings and prohibited items from the vehicle, unless expressly permitted in writing.
Providing keys and necessary access or loading instructions.
Ensuring that any person releasing or receiving the vehicle is authorized to do so.
Reviewing vehicle condition reports and relevant transport documents at pickup and delivery.
Paying agreed charges according to the applicable service arrangement.
Additional requirements may apply depending on the carrier, vehicle, route, or transport method.
Customers should inspect their vehicles before pickup and document any existing damage with photographs and the appropriate transport paperwork.
At delivery, customers should inspect the vehicle as soon as reasonably possible and record any visible damage or discrepancies on the applicable delivery documentation before signing, where possible.
Personal belongings left inside a vehicle may be restricted, excluded, or subject to additional charges under carrier policies or applicable law. Customers should confirm the relevant rules before transport.
Responsibility for vehicle damage, loss, or delay depends on the applicable shipping agreement, carrier terms, insurance or cargo coverage, and applicable law. Nothing in these Terms & Conditions is intended to waive rights or remedies that cannot legally be waived.
Cancellation, rescheduling, and refund terms may vary depending on the status of the booking, carrier assignment, payments made, and the applicable service agreement.
Before confirming a booking, customers should review any cancellation fees, deposits, payment obligations, and refund conditions provided in writing.
If you need to change or cancel a transportation request, contact us as soon as possible at (205) 892-5759. We will explain the terms applicable to your specific arrangement.
Payment methods, payment timing, deposits, balances, and any applicable fees will be communicated as part of the relevant quote or service agreement.
Customers agree to pay the amounts they have accepted under the applicable arrangement. Any additional charges should be disclosed and handled in accordance with the agreed terms and applicable law.
Do not send payment information through unsecured communication channels unless the method has been confirmed as appropriate.
You agree to use our website lawfully and responsibly. You must not:
Use the website for fraudulent, unlawful, or misleading purposes.
Submit false or inaccurate information knowingly.
Attempt to disrupt, damage, or gain unauthorized access to the website or its systems.
Copy, reproduce, or commercially exploit website content without permission, except where allowed by law.
Use automated methods to access or collect website data in a manner that violates applicable law or interferes with the website.
We may restrict access to the website where reasonably necessary to protect our systems, users, or business operations.
Unless otherwise indicated, the text, branding, design, graphics, and other materials on this website are owned by or used with permission by Downtown Car Shipping.
You may view and use the website for personal, non-commercial purposes. Reproduction, republication, distribution, or commercial use of website materials without prior permission is prohibited except where permitted by applicable law.
Vehicle transportation may involve independent carriers, brokers, payment providers, communication platforms, or other third parties.
Where third parties are involved, their separate agreements, policies, and legal obligations may apply. The responsibilities of Downtown Car Shipping and each third party depend on the actual service arrangement and applicable law.
Nothing in these Terms & Conditions changes a third party’s obligations or limits any rights you may have under applicable law.
Website information is provided for general informational purposes and may not reflect the details of every transportation arrangement.
To the extent permitted by applicable law, Downtown Car Shipping does not guarantee uninterrupted website availability or that all website content will always be error-free or current.
To the extent permitted by law, we will not be liable for indirect, incidental, special, or consequential losses arising from website use or service delays, except where such liability cannot legally be excluded or limited.
Nothing in these terms excludes or limits liability for fraud, willful misconduct, or any other liability that cannot be excluded or limited under applicable law. These terms do not replace or override any specific obligations accepted in a written shipping agreement.
We will not be responsible for a failure or delay caused by events beyond our reasonable control, such as severe weather, natural disasters, road closures, government actions, labor disruptions, emergencies, or significant transportation network interruptions.
Where such an event affects a service, we will make reasonable efforts to communicate relevant information and coordinate next steps as circumstances permit.
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and share personal information.
Please review the Privacy Policy to understand our information-handling practices.
We may update these Terms & Conditions from time to time. Changes will be posted on this page with a revised effective date.
The updated terms apply to website use from the time they are posted, subject to applicable law. Any separately agreed service contract will continue to govern the relevant booking as provided in that agreement and under applicable law.
These Terms & Conditions are intended to be governed by the laws of the State of Alabama, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any dispute will be handled in a court or forum with appropriate jurisdiction, subject to applicable law and any valid dispute-resolution terms in a separate service agreement.
If you have questions about these Terms & Conditions or our auto transport services, contact us:
Downtown Car Shipping
698 Lurleen B Wallace N Blvd
Tuscaloosa, AL 35401, USA
Phone: (205) 892-5759
Website: https://downtowncarshipping.com/
By using our website, you acknowledge that you have had the opportunity to review these Terms & Conditions.
