- 698 Lurleen B Wallace N Blvd, Tuscaloosa, AL 35401, USA
Effective Date: October 24, 2026
Downtown Car Shipping (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, downtowncarshipping.com, and our auto transport services.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.
We may collect the following types of information when you visit our website, request a quote, or contact us:
Contact information: Name, phone number, email address, and mailing address.
Vehicle information: Vehicle make, model, year, condition, and other details needed to arrange transportation.
Shipping information: Pickup and delivery locations, requested dates, and transport preferences.
Communication records: Messages, inquiries, quote requests, and other information you provide when communicating with us.
Website information: IP address, browser type, device information, pages visited, and general website usage data collected through cookies or similar technologies.
Please do not submit sensitive personal information unless it is necessary and specifically requested for a legitimate service-related purpose.
We may use the information we collect to:
Respond to inquiries and provide auto transport quotes.
Coordinate vehicle pickup, shipping, and delivery.
Communicate about requested services, scheduling, and service updates.
Connect customers with transportation providers when necessary to fulfill a request.
Improve our website, customer service, and business operations.
Maintain business records and protect against fraud, misuse, or unauthorized activity.
Comply with applicable legal and regulatory requirements.
We use personal information only for legitimate business purposes consistent with this Privacy Policy and applicable law.
We do not sell your personal information for money. We may share relevant information in the following circumstances:
Transportation providers: With carriers, dispatchers, brokers, or other service partners when needed to arrange or complete vehicle transportation.
Service providers: With companies that help operate our website, manage communications, process inquiries, or provide technical support.
Legal and regulatory authorities: When disclosure is required by law, legal process, or a valid government request.
Business transactions: In connection with a merger, acquisition, restructuring, or transfer of business assets, subject to applicable law.
We seek to share only the information reasonably necessary for the relevant purpose.
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve user experience.
You can manage or disable cookies through your browser settings. Some website features may not function as intended if certain cookies are disabled. Where required by law, we will provide appropriate consent and privacy choices for non-essential cookies or tracking technologies.
Our website may contain links to third-party websites or use third-party tools. Those websites and services operate under their own privacy policies and practices.
Downtown Car Shipping is not responsible for the privacy practices of third-party websites that we do not control. We encourage you to review their policies before providing personal information.
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security of information transmitted through our website.
We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business and transaction records, resolve disputes, and meet legal obligations.
When information is no longer required, we take reasonable steps to delete it or otherwise handle it in accordance with applicable law.
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain processing.
To make a privacy-related request, contact us using the details below. We may need to verify your identity before responding. Some information may need to be retained where legally permitted or required.
Our website and auto transport services are intended for adults and are not directed toward children under 13. We do not knowingly collect personal information from children under 13 through our website. If you believe a child has provided us with personal information, please contact us so we can review the matter and take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in our services, website practices, or legal requirements. Updates will be posted on this page with a revised effective date.
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
Downtown Car Shipping
698 Lurleen B Wallace N Blvd
Tuscaloosa, AL 35401, USA
Phone: (205) 892-5759
Website: https://downtowncarshipping.com/
By using our website, you acknowledge that you have had the opportunity to review this Privacy Policy.
